My order did not add to MyFeelunique Platinum Rewards?


MyFeelunique Platinum Rewards will be issued once all orders, which qualify for a Platinum Reward, have been despatched.

If you are redeeming a gift voucher any redeemed value will not count towards your Platinum Spend Balance. The purchaser of the gift voucher will be credited for the Platinum Spend Balance. 

Registered Members who have opted in to receive marketing emails will receive an email when a Platinum Reward has been earned.

To find out how to subscribe to newsletters please click here.

Please click here to see our terms and conditions for MyFeelunique Platinum.

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Contact our Customer Care Team

Call us on 0800 046 1683 or our UK landline number 0203 282 0456

To view all the ways to contact us and our opening hours please click here