How do I upload a returns receipt?


If you have registered your return using our returns service and only have the option to 'self-post' please upload your returns receipt and we will reimburse all reasonable charges.

Please click here to find out how to register your return if you have not already done so.

To upload your returns receipt please follow these simple steps:

  • Click on the link within your confirmation email (which you will receive once you have registered your return) 

  • The page will look as follows;

  • Please upload your receipt, complete your details and click on 'Upload receipt'


  • You will receive an email confirmation and regular email updates as your returns make their way back to us. Your refund will be processed within 10 working days
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Contact our Customer Care Team

Call us on 0800 046 1683 or our UK landline number 0203 282 0456

To view all the ways to contact us and our opening hours please click here