Ratings and reviews Terms and Conditions

Follow

These Terms of Use govern your conduct associated with the Customer Ratings and Review service (the 'CRR Service') and the Product Question and Answers service (the 'PQA Service') offered by Feelunique. To the extent of any conflict between Feelunique UK Privacy Policy and these Terms of Use, these Terms of Use shall control with respect to the CRR Service and PQA Service.

By submitting any content to Feelunique, you represent and warrant that:

  • you are the sole author and owner of the intellectual property rights thereto;
  • all 'moral rights' that you may have in such content have been voluntarily waived by you;
  • all content that you post is accurate;
  • you are at least 18 years old;
  • and that use of the content you supply does not violate these Terms of Use and will not cause injury to any person or entity.

You further agree and warrant that you shall not submit any content:

  • that is known by you to be false, inaccurate or misleading;
  • that is pornographic;
  • that incites violence;
  • that contains nudity or graphic or gratuitous violence;
  • that infringes any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;
  • that violates any law, statute, ordinance or regulation (including, but not limited to, those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising);
  • that is, or may reasonably be considered to be, defamatory, libelous, hateful, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual, partnership or corporation;
  • for which you were compensated or granted any consideration by any third party;
  • that includes any information that references other websites, addresses, email addresses, contact information or phone numbers; or
  • that contains any computer viruses, worms or other potentially damaging computer programs or files.

You agree to indemnify Feelunique (and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers, including but not limited to Bazaarvoice, Inc, Syndy and other usable platforms within Feelunique), harmless from all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown including reasonable attorneys' fees, arising out of a breach of your representations and warranties set forth above, or your violation of any law or the rights of a third party.

For any content that you submit, you grant Feelunique perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you.

All content that you submit may be used at Feelunique sole discretion. Feelunique reserves the right to change, condense or delete any content on its website that Feelunique deems, in its sole discretion, to violate the content guidelines or any other provision of these Terms of Use. Feelunique does not guarantee that you will have any recourse through to edit or delete any content you have submitted. Ratings and written comments are generally posted within two to four business days. However, Feelunique deserves the right to remove or to refuse to post any submission for any reason. You acknowledge that you, not Feelunique, are responsible for the contents of your submission. None of the content that you submit shall be subject to any obligation of confidence on the part of Feelunique, its agents, subsidiaries, affiliates, partners or third party service providers and their respective directors, officers and employees.

By submitting your email address in connection with your rating and review, you agree that Feelunique and its third party service providers may use your email address to contact you about the status of your review and other administrative purposes.

Feelunique does not allow the contents of ratings and reviews and product question and answer comments to be used by third-party suppliers without our prior consent. For enquiries, please use the details below.

Ratings and reviews and product question and answer comments left on any medical products are subject to all of the above Terms and Conditions. They do not constitute the advice of a medical professional nor the opinions of Feelunique. They in no way replace a medical consultation.

The following is not acceptable on this site (these are not exclusive):

  • named prescription only medicines e.g. brand names like, but not limited to, Viagra;
  • inappropriate or unsafe medical advice, including reference to inappropriate use of a medicine or medical device;
  • disparaging reference to a healthcare product, company, institution or medical profession;
  • reference to inappropriate use of a vitamin, mineral, supplement or other complementary healthcare product;
  • reference to a named healthcare professional;
  • medicinal claims made about a product which is not a medicine;
  • excessive praise for a medicine likely to encourage others to over-use;
  • reviews which, in the moderators view contains vulgar, offensive, sexually orientated, racist or abusive language;
  • reviews which appear to be blatant advertisements;
  • reviews which cause offence or distress to anyone reading them (including where users have reported abuse on a post and our moderation team uphold the abuse report);
  • reviews which contain personal details such as e-mail address, postal address or telephone number;
  • reviews which contain price information which is misleading;
  • reviews which are posted with a username or profile image that could be deemed offensive;

If users do not adhere to these guidelines we may delete their posts. Feelunique reserves the right to delete any message or rating and review displayed on Feelunique at any time, for any reason without notice.

Print this page

Contact our Customer Care Team

Call us on 0800 046 1683 or our UK landline number 0203 282 0456

To view all the ways to contact us and our opening hours please click here