Technical difficulties


If you are having problems with the operation of our website or if you are trying to place an order with us and receive an error code please contact our Customer Care Team immediately and we will be happy assist you.

The more we know about you and the problem you are experiencing, the quicker we can help so please help us by providing the following information if you can:

- the website page you are having the problem with (cut and paste the address if possible)

- the type of device (i.e. desktop, tablet or mobile)

- your operating system (i.e. Mac or Windows)

- the name of your browser (i.e. Chrome, Firefox, Internet Explorer, Safari)

- the date and approximate time you encountered the problem

We’ll do what we can to resolve any problem as quickly as we can.

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To view all the ways to contact us and our opening hours please click here.