I have an incorrect item in my order, what do I do?

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If you have received an item that you didn’t order, please contact our Customer Care Team and we will be happy assist you.

Please click here to find out more about Self-Service where you can cancel orders, change your delivery address and inform us of damaged items. 

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Contact our Customer Care Team

Call us on 0800 046 1683 or our UK landline number 0203 282 0456

To view all the ways to contact us and our opening hours please click here