Our price match promise

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We will match the online prices of our main competitors.

To request a price match, please contact our Customer Care Team and we will be happy to assist you.

Please include a link to the relevant competitors website page which shows the product and price that you want us to match and which meets all our criteria listed below.

We will verify your request and match the price by sending you a link by email, which when you click on it will take you to the product at the agreed price.

You can then add the product to your shopping bag and continue shopping as normal.

Price match criteria:

  1. We'll match the UK price of these competitors' websites – John Lewis, Debenhams, Boots, Fragrance Shop, Perfume Shop, Selfridges, Harrods, House of Fraser, Superdrug
  2. We must be able to verify the competitor’s price and stock availability
  3. The competitor’s product must be brand new, identical to the one sold on our website, and offered on the same terms
  4. The competitor must have the item in stock ready for delivery
  5. We'll match the UK price of the above websites providing no delivery and shipping restrictions or brand or product restrictions apply
  6. Feelunique must have stock availability
  7. We’ll match the price of a product; not delivery charges or other services such as samples or gifts with purchase
  8. Price match cannot be used in conjunction with any other offer

If you have already purchased a product from the websites mentioned in point 1, we will offer a price match up to 24 hours after purchase. The post purchase price match will be offered via gift voucher. 

This is a completely discretionary price match and subject to withdrawal at any time.

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Contact our Customer Care Team

Call us on 0800 046 1683 or our UK landline number 0203 282 0456

To view all the ways to contact us and our opening hours please click here