The minimum number of characters required for a password is 8 digits - there are currently no rules with regard to whether you use letters or numbers.
Please remember to keep your password safe.
If you do forget your password, please follow these simple steps and we will reset this for you.
Please note that it can take up to one hour for an email to be sent to you with a link to change your password and this may be received in your spam/junk folder.
- Click on ‘Welcome (Sign in)’ at the top left of our homepage
- Click on the 'Forgotten your password?' link
- The box below will then appear, please enter your email address and click 'Submit'
Please note that it can take up to one hour for an email to be sent to you with a link to change your password.
- You will then receive an email with a link to follow where you will be asked to enter a new password. This link will expire after 2 hours.
If you experience issues changing your password please contact our Customer Care Team.