Payment method

Follow

You can make your payment in a range of currencies:  

We have also partnered with ‘Borderfree’ who are specialists in international cross-border e-commerce and help manage and localise international shopping experiences. This has enabled us to improve our delivery options, add the ability to pre-pay duties and pay in local currencies for selected countries. Please click here for further information.

All of our products are priced in GBP and then translated using up-to-date exchange rates.

To select a currency, please click on the currency box at the top of any page on our website.

At this point you will be offered the chance to set your currency, location and language

Changecountry.PNG

Which payment methods do you accept?

We accept: 

  • Visa
  • MasterCard
  • American Express
  • Solo
  • Maestro
  • Delta
  • Electron
  • PayPal
  • Alipay - China
  • Sofurt - Germany & Austria
  • QIWI - Russia
  • Klarna - Germany, Sweden & Norway
  • Klarna ‘Pay later in 3 parts’ - UK*
  • Trustly - Finland
  • iDeal - Holland

When will I be charged?

If your card is authorised, payment will provisionally be taken from your account immediately by your card issuer.

Once your order is despatched, Feelunique will take payment for your order.

*Klarna ‘Pay later in 3 parts’ (UK only)

Pay later in 3 will allow you to spread the cost of your purchase over 3 equal payments. The minimum threshold for Pay later in 3 is £55.

The payment for each instalment will automatically be collected from the debit or credit card you entered at checkout. Your first instalment will be collected when your order is confirmed by Feelunique and instalments 2 and 3 are scheduled 30 and 60 days later, respectively.

Please note that as the billing and delivery address is used to approve your credit, these details cannot be changed once your order has been processed.

To use Pay later in 3 you must be at least 18, for further information please click here to visit Klarna’s site. 

Which exchange rate do you use?

All of our products are priced in GBP and then translated using up-to-date exchange rates.

We regularly review these rates, but in order to keep our pricing as simple as possible we change them on an infrequent basis.

If you are not 100% happy with our conversion rates, please feel free to place your orders in GBP.

In this instance, your payment provider will convert your purchase price to your local currency upon completion of the transaction. 

Why has my payment method been declined?

Please check the card details you have entered including expiry date, billing address and security code.

If all of these are correct your card issuer may have declined your payment.

As card issuer’s do not share this information with us it is advisable that you contact your card issuer directly.

You may be prompted by your bank to add a 3D secure verification password at the end of your payment.

3D secure is an additional security measure for online credit and debit card transactions (Visa and Mastercard). It is controlled by Visa and Mastercard.

If you are having problems remembering your password, please contact your credit card company in order to reset your password or simply request a password reset at the point of verification. 

 

Print this page

To view all the ways to contact us and our opening hours please click here.