How much is Postage/Packaging and how long does delivery take?

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FREE DELIVERY ON ALL ORDERS TO THE UK OVER £15 

United Kingdom

We normally expect to despatch all orders within one working day, however in the run up to really busy periods like Black Friday and Christmas we may take up to 3-5 days for some orders due to the high volumes. 

Pricing for Orders under £15

Country

Currency

Minimum Spend for Free Postage

Untracked

Tracked

Click 'n' Collect 

Next Day

Premium Next Day DHL

 UK

 GBP

 15

 3.95

 4.95

 4.95

 8.95

 9.95

 Jersey

 GBP

 15

 3.95

 4.95

 2.95

 N/A

 9.95

 Guernsey 

 GBP

 15

 3.95

 4.95

 2.95

 N/A

 9.95

 

Pricing for Orders over £15

Country

Currency

Minimum Spend for Free Postage

Untracked

Tracked

Click 'n' Collect 

Next Day

Premium Next Day DHL

 UK

 GBP

 15

 FREE

 0.95

 0.95

 4.95

 6.95

 Jersey

 GBP

 15

 FREE

 0.95

 FREE

 N/A

 6.95

 Guernsey 

  GBP

 15

 FREE

 0.95

 FREE

 N/A

 6.95

 

Delivery Timescales:

  • Untracked - 2-5 working days
  • Tracked - 2-5 working days
  • Click 'n' collect - Delivered to Hermes Parcel Shop of your choice within 2- 5 working days
  • Next Day - Next day delivery for orders placed before 6pm Monday to Friday* (please see note below)
  • Premium Next Day DHL for orders placed before 12pm (Midday) (Monday - Thursday) ** (please see note below)
  • Feelunique Unlimited – Receive 12 months unlimited free Royal Mail next day deliveries for orders placed by 6pm Monday - Friday and before 12pm on Sunday - £8.95 - for more information please click here

 Please note Feelunique will only consider claims for lost items sent to the UK by post 2- 5 working days after despatch.

*Notes on Next Day Delivery

Royal Mail

Next day Royal Mail delivery is only available to Mainland UK for orders placed prior to the specified cut off time. Next day Royal Mail deliveries arrive the next day for orders placed by 6pm Monday - Friday and before 12pm on Sunday. If you live in areas of the United Kingdom such as the Highlands, Northern Ireland or the Channel Islands please expect the usual delays.

DPD

Next day DPD delivery is only available to Mainland UK for orders placed prior to the specified cut off time. Next day DPD deliveries arrive the next day for orders placed by 6pm Monday-Thursday. If you live in areas of the United Kingdom such as the Highlands, Northern Ireland or the Channel Islands please expect the usual delays. DPD will contact you by SMS and provide an expected hourly timeslot for delivery once your order has been despatched.

**Notes on Premium Next Day DHL

Premium Next Day DHL delivery is only available Monday to Thursday before the cut off time of 12pm (Midday). Orders placed on Thursday after the cut off time will be scheduled for delivery on Monday.

 

EMS Delivery to Russia, China, Asia, Middle East, Africa and South/Central America

Feelunique has chosen to use the improved tracked EMS postal solution to these territories going forward.

This solution is fully tracked and deliveries are taking between 7 and 15 days to arrive.

We will no longer be offering an untracked delivery solution and our charge structure is as follows:

Orders under £75.00 will incur a delivery charge of £9.95, however all deliveries over £75.00 will be delivered Free of Charge.

Pricing for Orders under threshold

 

Country

Currency

Minimum Spend for Free Postage

Untracked

Tracked

Click 'n' Collect 

Express Delivery

Asia, Middle East and Africa

 GBP

 75.00

 N/A

 9.95

 N/A 

 TBC

Albania, Sri Lanka, Indonesia

 GBP

 75.00

 N/A

 9.95

 N/A

 TBC

Israel

 GBP

 40.00

 £5.95

 N/A

 N/A

 28.00

Rest of Europe - Andorra, Azerbaijan, Belarus, Faroe Islands, Gibraltar, Greenland, Iceland, Kazakhstan, Liechtenstein, Moldova Republic of, San Marino, Serbia and Ukraine

 GBP

 60.00

 5.00

 15.00

 N/A

 23.00

Monaco

 GBP

60.00

 5.00 

 15.00 

 N/A

19.00

 Iran

 GBP 

100.00

 N/A

 9.95

 N/A 

 N/A

Jordan

 GBP

 75.00

 N/A

 9.95

 N/A 

 N/A 

Montenegro and Macedonia

 GBP

 60.00

 5.00

15.00

N/A

 23.00

Bosnia

 EUR

 40.00

 4.95

 11.95

 TBC

 TBC

New Zealand

 NZD

 90.00

 10.00

 30.00

 N/A 

 30.00

Canada

 CAD

 119.99

 10.00

 15.95

 N/A

 46.00

South and Central America

 GBP

 75.00

 N/A

 9.95

 N/A 

 TBC

USA

 USD

 30.00

 3.95 

 19.95

 N/A 

 27.00

Australia

 AUD

 120.00

 5.00

 15.00

 N/A 

 46.00

Russia

 RUB

 5500.00

 N/A

 1200.00

 N/A 

 TBC

Switzerland

 CHF

 80.00

 N/A

 5.00

 N/A 

 25.00

 

Pricing for Orders over threshold

 

Country

Currency

Minimum Spend for Free Postage

Untracked

Tracked

Click 'n' Collect 

Express Delivery

Asia, Middle East and Africa

 GBP

 75.00

 N/A

 FREE

 N/A 

 TBC

Albania, Sri Lanka, Indonesia

 GBP

 75.00

 N/A

 FREE

 N/A

 TBC

Israel

 GBP

 40.00

 Free

 N/A

 N/A

 25.00

Rest of Europe - Andorra, Azerbaijan, Belarus, Faroe Islands, Gibraltar, Greenland, Iceland, Kazakhstan, Liechtenstein, Moldova Republic of,  San Marino, Serbia and Ukraine

 GBP

 60.00

 FREE

 10.00

 N/A

 20.00

Monaco

 GBP

60.00

FREE

10.00

N/A

17.00

Iran

 GBP

100.00 

 N/A

 FREE

 N/A

 N/A

Jordan

 GBP

75.00

 N/A

 FREE

 N/A

 N/A

Montenegro and Macedonia

 GBP

 60.00

 FREE

 10.00

 N/A

 20.00

Bosnia

 EUR

 40.00

 4.95

 11.95

 TBC

 TBC

New Zealand

 NZD

 90.00

 FREE

 FREE

 N/A 

 26.00

Canada

 CAD

 119.99

 FREE

 FREE

 N/A

 40.00

South and Central America

 GBP

 75.00

 N/A

 FREE

 N/A 

 TBC

USA

 USD

 30.00

 FREE

 15.95

 N/A 

 20.00

Australia

 AUD

 120.00

 FREE

 10.00

 N/A 

 40.00

Russia

 RUB

 5500.00

 N/A

 FREE

 N/A 

 TBC

Switzerland

 CHF

 80.00

 N/A

 FREE

 N/A 

 23.00

 

Delivery to European Union Countries

Deliveries to all EU Member States (excluding UK, France, Denmark and Germany) will be provided by Feelunique Delivery Company Limited. All other deliveries will be undertaken by Feelunique using our outsourced providers.

We normally expect to despatch all orders within one working day, however in the run up to really busy periods like Christmas we may take up to 3-10 days for some orders due to the high volumes. 

All estimated delivery times could be affected should your parcel be very heavy or if delayed by Customs entry procedures.

To find out more about Customs/VAT charges please click here.

Pricing for Orders under threshold

Country

Currency

Minimum Spend for Free Postage

Untracked

Tracked

Click 'n' Collect 

Express Delivery

France

 EUR

 40.00

 N/A

 3.95

 TBC

 16.95

Germany

 EUR

 40.00

 N/A

 5.95

 TBC

 18.95

Spain

 EUR

 40.00

 N/A

 5.95

 N/A 

 TBC

Norway

 NOK

 200.00

 60.00

 120.00

 N/A 

 250.00

Austria, Italy and Portugal

 EUR

 40.00

 N/A

 8.95

 TBC 

 22.00

Bulgaria, Cyrus, Greece, Hungary, Poland and Romania

 EUR

 40.00

 N/A

 11.95

 N/A

 22.00

Belgium, Netherlands and Ireland

 EUR

 40.00 

 4.95

 8.95

 TBC

 22.00

Croatia, Czech Republic, Cyprus, Estonia, Finland, Lithuania, Luxembourg, Latvia, Malta, Slovakia and Slovenia 

 EUR

 40.00

 4.95

 11.95

 TBC 

 22.00

Denmark

 DKK

 300.00

 40.00

 70.00

 TBC

 TBC

Sweden

 SEK

 300.00 

 40.00

 70.00

 TBC

 210.00

Pricing for Orders over threshold**

Country

Currency

Minimum Spend for Free Postage

Untracked

Tracked

Click 'n' Collect 

Express Delivery

France

 EUR

 40.00

 N/A

 FREE

 TBC

 10.95

Germany

 EUR

 40.00

 N/A

 FREE

 TBC

 13.95

Spain

 EUR

 40.00

 N/A

 FREE

 N/A 

 TBC

Norway

 NOK

 200.00

 FREE

 80.00

 N/A 

 190.00

Austria, Italy and Portugal

 EUR

 40.00

 N/A

 FREE

 TBC 

 20.00

Bulgaria, Cyrus, Greece, Hungary, Poland and Romania

 EUR

 40.00

 N/A

 FREE

 N/A

 20.00

Belgium, Netherlands and Ireland 

 EUR

 40.00

 FREE

 3.95

 TBC

 19.00

Croatia, Czech Republic, Cyprus, Estonia, Finland, Lithuania, Luxembourg, Latvia, Malta, Slovakia and Slovenia   

 EUR

 40.00

 FREE

 6.95

 TBC 

 20.00

Denmark

 DKK

 300.00

 FREE

 30.00

 TBC

 TBC

Sweden

 SEK

 300.00 

 FREE

 30.00

 TBC

 182.00

** After Delivery Promotion Applied

*** Notes on International Standard Delivery

Feelunique will only consider claims for lost items sent by untracked delivery 7 days after the latest due date. Where deliveries are to EU Member States (excluding the UK, France and Germany) any claims will be considered by Feelunique on behalf of Feelunique Delivery Company Limited.

All estimated delivery times could be affected should your parcel be very heavy or if delayed by Customs entry procedures.

To find out more about Customs/VAT charges please click here.

Tracked delivery

Some of our products are classed as dangerous goods by IATA.  This will impact our ability to deliver to certain destinations and use certain shipping methods such as tracked delivery.

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Contact our Customer Care Team

Call us on 0800 046 1683 or our UK landline number 0203 282 0456

To view all the ways to contact us and our opening hours please click here