Delivery Information

Follow

Free delivery on all orders to the UK over £15

We normally expect to despatch orders fulfilled by Feelunique within 1 working day, however in the run up to really busy periods like Black Friday and Christmas we may take up to 3-5 days for some orders due to the high volumes.

For orders fulfilled by our Concession Brands please view the despatch and delivery timescales on the specific product page. Please click here for further information.

Delivery timescales for orders fulfilled By Feelunique to the United Kingdom:

Pricing for orders under £15

Country

Currency

Minimum Spend for Free Postage

Untracked

Tracked

Click 'n' Collect 

Next Day

Premium Next Day DPD

Same Day Delivery

 UK

 GBP

 15

 3.95

 4.95

 4.95

 8.95

 9.95

 14.95

 Jersey

 GBP

 15

 3.95

 4.95

 2.95

 N/A

 9.95

 N/A

 Guernsey 

 GBP

 15

 3.95

 4.95

 2.95

 N/A

 9.95

 N/A


Pricing for orders over £15

Country

Currency

Minimum Spend for Free Postage

Standard

Tracked

Click 'n' Collect 

Next Day

Premium Next Day DPD

Same Day Delivery

 UK

 GBP

 15

 FREE

 0.95

 0.95

 4.95

 6.95

 9.95

 Jersey

 GBP

 15

 FREE

 0.95

 FREE

 N/A

 6.95

 N/A

 Guernsey 

  GBP

 15

 FREE

 0.95

 FREE

 N/A

 6.95

 N/A

 

  • Standard - 2-5 working days  
  • Tracked - 2-5 working days (Royal Mail) 
  • Click 'n' Collect - 2-5 working days
  • Next Day - for orders placed by 6pm Monday-Friday and before 12pm on Sunday (Royal Mail)*
  • DPD Premium Next Day - for orders placed by 6pm Monday-Thursday (DPD)* 
  • Same Day Delivery - Same Day Delivery from 6pm to 10pm within the M25 **(please see note below)
  • Feelunique Unlimited - Receive 12 months unlimited free next day deliveries for orders placed by 6pm Monday-Friday and before 12pm on Sunday* - £8.95 - for more information please click here

Please note Feelunique will only consider claims for lost items sent to the UK by post 2-5 working days after despatch.

*Notes on Next Day Delivery

Royal Mail: Next day Royal Mail delivery is only available to Mainland UK for orders placed prior to the specified cut off time. Next day Royal Mail deliveries arrive the next day for orders placed by 6pm Monday-Friday and before 12pm on Sunday. If you live in areas of the United Kingdom such as the Highlands, Northern Ireland or the Channel Islands please expect the usual delays. Please note that personalised products such as engraving are excluded from next day and same day delivery.

DPD: Next day DPD delivery is only available to Mainland UK for orders placed prior to the specified cut off time. Next day DPD deliveries arrive the next day for orders placed by 6pm Monday-Thursday. If you live in areas of the United Kingdom such as the Highlands, Northern Ireland or the Channel Islands please expect the usual delays. DPD will contact you by SMS and provide an expected hourly time slot for delivery once your order has been despatched. Please note that personalised products such as engraving are excluded from next day and same day delivery.

Same Day Delivery: Same day delivery is only available within the M25 for orders placed prior to the specified cut off time. Same day delivery for orders placed by 11am Monday-Friday. Delivery between 6pm-10pm. Please click here to see which postcodes are eligible for this delivery option. Please note that personalised products such as engraving are excluded from next day and same day delivery.

Delivery timescales for orders fulfilled By Feelunique to Russia, China, Asia, Middle East, Africa and South/Central America.

Feelunique has chosen to use the improved tracked EMS postal solution to these territories going forward.

This solution is fully tracked and deliveries are taking between 7-15 working days to arrive.

We will no longer be offering an untracked delivery solution and our charge structure is as follows.

Orders under £75.00 will incur a delivery charge of £9.95, however all deliveries over £75.00 will be delivered free of charge.

Pricing for orders under threshold

Country

Currency

Minimum Spend for Free Postage

Untracked

Tracked

Click 'n' Collect 

Express Delivery

Asia, Middle East and Africa

 GBP

 75.00

 N/A

 9.95

 N/A 

 TBC

Albania, Sri Lanka, Indonesia

 GBP

 75.00

 N/A

 9.95

 N/A

 TBC

Israel

 GBP

 40.00

 £5.95

 N/A

 N/A

 28.00

Rest of Europe - Andorra, Azerbaijan, Belarus, Faroe Islands, Gibraltar, Greenland, Iceland, Kazakhstan, Liechtenstein, Moldova Republic of, San Marino, Serbia and Ukraine

 GBP

 60.00

 5.00

 15.00

 N/A

 23.00

Monaco

 GBP

60.00

 5.00 

 15.00 

 N/A

19.00

Iran

 GBP 

100.00

 N/A

 9.95

 N/A 

 N/A

Jordan

 GBP

 75.00

 N/A

 9.95

 N/A 

 N/A 

Montenegro and Macedonia

 GBP

 60.00

 5.00

15.00

N/A

 23.00

Bosnia

 EUR

 40.00

 4.95

 11.95

 TBC

 TBC

New Zealand

 NZD

 90.00

 10.00

 30.00

 N/A 

 30.00

Canada

 CAD

 119.99

 10.00

 15.95

 N/A

 46.00

South and Central America

 GBP

 75.00

 N/A

 9.95

 N/A 

 TBC

USA

 USD

 30.00

 3.95 

 19.95

 N/A 

 27.00

Australia

 AUD

 120.00

 5.00

 15.00

 N/A 

 46.00

Russia

 RUB

 5500.00

 N/A

 1200.00

 N/A 

 TBC

Switzerland

 CHF

 80.00

 N/A

 5.00

 N/A 

 25.00

 

Pricing for orders over threshold

Country

Currency

Minimum Spend for Free Postage

Untracked

Tracked

Click 'n' Collect 

Express Delivery

Asia, Middle East and Africa

 GBP

 75.00

 N/A

 FREE

 N/A 

 TBC

Albania, Sri Lanka, Indonesia

 GBP

 75.00

 N/A

 FREE

 N/A

 TBC

Israel

 GBP

 40.00

 Free

 N/A

 N/A

 25.00

Rest of Europe - Andorra, Azerbaijan, Belarus, Faroe Islands, Gibraltar, Greenland, Iceland, Kazakhstan, Liechtenstein, Moldova Republic of,  San Marino, Serbia and Ukraine

 GBP

 60.00

 FREE

 10.00

 N/A

 20.00

Monaco

 GBP

60.00

FREE

10.00

N/A

17.00

Iran

 GBP

100.00 

 N/A

 FREE

 N/A

 N/A

Jordan

 GBP

75.00

 N/A

 FREE

 N/A

 N/A

Montenegro and Macedonia

 GBP

 60.00

 FREE

 10.00

 N/A

 20.00

Bosnia

 EUR

 40.00

 4.95

 11.95

 TBC

 TBC

New Zealand

 NZD

 90.00

 FREE

 FREE

 N/A 

 26.00

Canada

 CAD

 119.99

 FREE

 FREE

 N/A

 40.00

South and Central America

 GBP

 75.00

 N/A

 FREE

 N/A 

 TBC

USA

 USD

 30.00

 FREE

 15.95

 N/A 

 20.00

Australia

 AUD

 120.00

 FREE

 10.00

 N/A 

 40.00

Russia

 RUB

 5500.00

 N/A

 FREE

 N/A 

 TBC

Switzerland

 CHF

 80.00

 N/A

 FREE

 N/A 

 23.00

 

Delivery timescales for orders fulfilled By Feelunique to European Union Countries

Deliveries to all EU Member States (excluding UK, France, Denmark, Finland and Germany) will be provided by Feelunique Delivery Company Limited. All other deliveries will be undertaken by Feelunique using our outsourced providers.

All estimated delivery times could be affected should your parcel be very heavy or if delayed by Customs entry procedures. To find out more about Customs/VAT charges please click here.

Pricing for orders under threshold

Country

Currency

Minimum Spend for Free Postage

Untracked

Tracked

Click 'n' Collect 

Express Delivery

France

 EUR

 40.00

 N/A

 3.95

 TBC

 16.95

Germany

 EUR

 40.00

 N/A

 5.95

 TBC

 18.95

Spain

 EUR

 40.00

 N/A

 5.95

 N/A 

 TBC

Norway

 NOK

 200.00

 60.00

 120.00

 N/A 

 250.00

Austria, Italy and Portugal

 EUR

 40.00

 N/A

 8.95

 TBC 

 22.00

Bulgaria, Cyrus, Greece, Hungary, Poland and Romania

 EUR

 40.00

 N/A

 11.95

 N/A

 22.00

Belgium, Netherlands and Ireland

 EUR

 40.00 

 4.95

 8.95

 TBC

 22.00

Croatia, Czech Republic, Cyprus, Estonia, Finland, Lithuania, Luxembourg, Latvia, Malta, Slovakia and Slovenia 

 EUR

 40.00

 4.95

 11.95

 TBC 

 22.00

Denmark

 DKK

 300.00

 40.00

 70.00

 TBC

 TBC

Sweden

 SEK

 300.00 

 40.00

 70.00

 TBC

 210.00


Pricing for orders over threshold**

Country

Currency

Minimum Spend for Free Postage

Untracked

Tracked

Click 'n' Collect 

Express Delivery

France

 EUR

 40.00

 N/A

 FREE

 TBC

 10.95

Germany

 EUR

 40.00

 N/A

 FREE

 TBC

 13.95

Spain

 EUR

 40.00

 N/A

 FREE

 N/A 

 TBC

Norway

 NOK

 200.00

 FREE

 80.00

 N/A 

 190.00

Austria, Italy and Portugal

 EUR

 40.00

 N/A

 FREE

 TBC 

 20.00

Bulgaria, Cyrus, Greece, Hungary, Poland and Romania

 EUR

 40.00

 N/A

 FREE

 N/A

 20.00

Belgium, Netherlands and Ireland 

 EUR

 40.00

 FREE

 3.95

 TBC

 19.00

Croatia, Czech Republic, Cyprus, Estonia, Finland, Lithuania, Luxembourg, Latvia, Malta, Slovakia and Slovenia   

 EUR

 40.00

 FREE

 6.95

 TBC 

 20.00

Denmark

 DKK

 300.00

 FREE

 30.00

 TBC

 TBC

Sweden

 SEK

 300.00 

 FREE

 30.00

 TBC

 182.00

** After Delivery Promotion Applied

Notes on International Standard Delivery - Feelunique will only consider claims for lost items sent by untracked delivery 7 working days after the latest due date. Where deliveries are to EU Member States (excluding UK, France, Denmark, Finland and Germany) any claims will be considered by Feelunique on behalf of Feelunique Delivery Company Limited.

Tracked delivery

Some of our products are classed as dangerous goods by IATA. This will impact our ability to deliver to certain destinations and use certain shipping methods such as tracked delivery.

Print this page

Contact our Customer Care Team

Call us on 0800 046 1683 or our UK landline number 0203 282 0456

To view all the ways to contact us and our opening hours please click here