Delivery Information - UK

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COVID-19 Delivery Information

*Please note Feelunique is closely monitoring the developments related to COVID-19 and we are adhering to all regulations and guidelines from the World Health Organization and local public health authorities.

As a result of current development, orders may be delayed due to local authorities adhering to changing guidelines. You can find more information and delivery updates here 

Delivery Options and Pricing

We are pleased to offer free standard tracked delivery on all orders to the UK over £20.

Please find below a table with our current delivery options and respective costs.

Feelunique Unlimited delivery option

We offer 'Feelunique Unlimited delivery' where you will receive 12 months unlimited free next day deliveries* (excludes premium next day delivery) for orders placed by 6pm Monday-Friday and before 12pm on Sunday, excludes Bank Holidays - £9.95 - for more information please click here.

We normally expect to despatch orders fulfilled by Feelunique within 1 working day. For orders fulfilled by our Concession Brands, please view the despatch timescales, delivery timescales, delivery charges and returns information on the specific product page. Delivery options and charges will be set up by each Concession Brand and you will be able to select these on the ‘Order Summary’ page when you checkout.

To view other delivery information please click on the relevant link: Jersey, GuernseyFrance, Germany, NorwayEUUSAInternational.

Delivery Options

For orders under £20

For orders over £20

Standard

Tracked 3-5 working days from despatch

https://www.yodel.co.uk/news/2020/march/covid-19

 

 

£3.95

 

 FREE

Next Day Click & Collect - ASDA toyou

Next Day Collection for orders placed by 5pm Sunday to Friday 

£3.95

 

FREE

 

Next Day

Next working day for orders placed by 6pm Monday-Friday and before 12pm on Sunday 

 £4.95

 

 £4.95

 

Premium Next Day***

Next working day for orders placed by 6pm Monday-Thursday

* Please note this delivery service is currently unavailable 

£9.95 

* Please note this delivery service is currently unavailable

 £6.95

* Please note this delivery service is currently unavailable

 
 

Unfortunately, orders to Northern Ireland, Scottish Highlands and Islands, Scottish Lowlands, Isle of Man, Scilly and a number of England/Scotland Border postcodes my take slightly longer to arrive.

 

*Click & Collect - ASDA toyou 

Next Day Collection for orders placed by 5pm Sunday to Friday - For any orders received after 5pm Friday until 5pm Sunday -  these will be delivered in store Monday

 *As you can imagine, we are seeing unprecedented activity in stores and we have taken some decisions to protect service and support our grocery colleagues.

 Asda store opening hours will be as follows until further notice: Mon – Sat 8am – 8pm (Sunday unchanged)
 Asda Stores are still operating a full collection and return service for all of our toyou retailers.
 Please be aware customers may experience a longer wait time in stores.

Personalised products such as engraving, Pre-orders, Pick & Mix, Beauty Kit and Subscribe Me are excluded from Next Day delivery.

 

*Next Day Delivery 

Next day delivery is only available to Mainland UK and orders arrive the next day when placed by 6pm Monday-Friday and before 12pm on Sunday, excludes Bank Holidays. Next day delivery will not be offered at checkout for any excluded areas such as Northern Ireland, Scottish Highlands and Islands, Scottish Lowlands, Isle of Man, Scilly and a number of England/Scotland Border postcodes.

Personalised products such as engraving, Pre-orders, Pick & Mix, Beauty Kit and Subscribe Me are excluded from Next Day delivery.

 

***Premium Next Day delivery - Please note this delivery service is currently unavailable due to local authorities and delievry partners adhering to changing guidelines.

Personalised products such as engraving, Pre-orders, Pick & Mix, Beauty Kit and Subscribe Me are excluded from Premium Next Day delivery.

 Premium Next Day delivery is only available to Mainland UK and orders arrive the next day when placed by 6pm Monday-Thursday, excludes Bank Holidays. Unfortunately orders to Northern Island, Scottish Highlands and Islands, Scottish Lowlands, Isle of Man, Scilly and a number of England/Scotland Border postcodes my take slightly longer to arrive. Please click here to see postcodes that may be affected by this delay.


*Please note:

Feelunique will not accept liability for lost orders if you select for your parcel to be left in a safe place or with a neighbour.

Feelunique will only consider claims for lost items sent 10 working days after the latest due date.

We are not able to provide an exact delivery time; our delivery partners deliver daily between 8am and 8pm.

 
 
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To view all the ways to contact us and our opening hours please click here.