I think my item is faulty


Please click here to find out more about Self-Service where you can cancel orders, change your delivery address and inform us of damaged items. 

If you suspect that your item is faulty, please contact our Customer Care Team within 28 days of order despatch and we will be happy assist you


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Contact our Customer Care Team

Call us on 0800 046 1683 or our UK landline number 0203 282 0456

To view all the ways to contact us and our opening hours please click here