Our Customer Care & Beauty Advice Team are available Monday - Friday: 8am - 8pm UK time and Saturday, Sunday & UK Bank Holidays: 8am - 4pm UK time. Please note that we are closed Christmas Day and New Year’s Day.
Our experienced Beauty Experts provide you with tailored, effective beauty advice to meet your every need. Please click here to meet our Beauty Experts and dive into a vast collection of articles giving you invaluable insight into the beauty world.
Our friendly Customer Care Team answer any order and/or service related enquiries. They also love to hear your feedback.
You can amend your orders 24-hours a day, 7-days a week with our easy to use Self-Service system. Please click here to find out how to cancel orders, change your delivery address, inform us of missing orders or damaged items.
You can chat to our teams now by clicking here or selecting the black ‘Help’ button at the bottom of our website. If you cannot find the answer you require after reviewing our Help Centre articles please select ‘Live Chat’ and contact either Customer Care or Beauty Experts. Please note that Live Chat will not appear if the teams are unavailable.
Please click here to complete our simple web-form. Here you can view your previous order numbers and tell us which order you are referring to.
Would you like us to call you? We offer a callback service between 9am-7pm Monday-Friday and 9am-3pm Saturday, Sunday and UK Bank Holidays.
Please click here to complete the call back form.
Beauty Advice Telephone:
Our impartial Beauty Experts provide bespoke recommendations and advice to meet all your beauty requirements. Give us a call and we’ll ensure you’ve chosen the correct products to suit your individual needs as well as providing advice on how to enhance the results of your products and beauty routine. (Please note that these telephone numbers are specifically for our Beauty Experts. If you’d like to speak with our Customer Care Team please click here to arrange a callback)
Beauty Advice Telephone Numbers:
Beauty Advice Telephone Numbers
UK Toll Free
0800 044 5366 (charges may be applicable from a mobile)
0203 368 3234 (charged at a local rate)
You can write to us at: Feelunique Customer Care Team, Feelunique, 4th floor, Berkshire House, 168-173 High Holborn, London WC1V 7AA
For information on how to return a product please click here.