Additionally, due to strict postal weight restrictions, some orders will need to be sent in more than one package.
These packages may arrive at different times.
Please click here to check if your order was sent in more than one package.
You can inform us about missing items from your order via Self-Service. Please follow these simple steps:
- Click on ‘MyFeelunique’ at the top left of our homepage and login to your account
- Click on ‘My Orders’
- Click on the order that has missing items
- Select ‘I would like to report missing items' from the ‘Self-Service Options’ drop down box
- Please then select the item that is missing and which method of resolution you would like
- Click on ‘Submit'
A confirmation email will be sent to confirm your order has been replaced or refunded.